Frequently Asked Questions

City and Sea Adonis is a luxury Nile Cruise Ship offering an unforgettable journey between Luxor and Aswan. Boasting 60 deluxe cabins, including both single and double options, it provides guests with unparalleled luxury and comfort. Distinguished by the largest sundeck on the Egyptian Nile, the most spacious swimming pool, and a Jacuzzi, City and Sea Adonis prides itself on its exceptional amenities. It has been awarded a five-star deluxe rating by the Egyptian Tourism Authority, reflecting its outstanding quality and service.

Our travel agency group in Egypt is called “City and Sea Travel Group,” and our cruise ship is named “City and Sea Adonis.”

“City” symbolizes the cultural and historical richness of Egypt, particularly the vibrant cities of Luxor, Aswan, Cairo, Hurghada, and others, which are steeped in ancient wonders and modern-day energy. “Sea” refers to the majestic waters of Egypt, including the Red Sea, Mediterranean Sea, and Nile River, which serve as the backdrop for your journey.

The name “Adonis” comes from Greek mythology, where Adonis was not a god, but a mortal man of extraordinary beauty. He was loved by the goddess Aphrodite and also by Persephone, the queen of the underworld. His story symbolizes beauty, youth, and the transient nature of life. Adonis’s journey represents themes of renewal and transformation, as his departure from the world led to the changing of the seasons.

In the context of our cruise, we see Adonis as a metaphorical figure: a foreigner from Greece, drawn to the beauty of Egypt and the allure of the Nile. Just as Adonis embarked on a journey of exploration and discovery, so too do our guests aboard City and Sea Adonis, immersing themselves in Egypt’s timeless history, captivating landscapes, and vibrant culture.

We operate our Nile cruise between Luxor and Aswan. The cruise starts every Thursday in Luxor, arriving in Aswan on Monday, and then returns to Luxor on Thursday to begin the journey again.

Our Nile Cruise Ship offers a comprehensive journey along the Nile, with docking points at Luxor, Edfu, Kom Ombo, and Aswan. The primary docking locations are in Luxor and Aswan, providing convenient access to these historic cities. The cruise begins and ends in Luxor, where we dock directly in front of the Arcan Etabe Luxor Hotel on Kornish Al Nile, near the Luxor Temple—an ideal scenic starting point for your Nile River Cruise. In Aswan, the main docking station is near the Sama Aswan Buildings. Along the way, you will explore the cultural and historical wonders of Egypt with stops at notable sites.
You can start your Nile cruise holiday on Thursdays in Luxor or on Mondays in Aswan, depending on the package you select: 3-night, 4-night, or 7-night Nile cruise. Detailed information for each package is available on the respective package page. This is important for planning your trip with us.
City and Sea Adonis offers a range of Nile cruise packages to cater to all preferences. These include the Osiris Odyssey (a 3-night cruise with guided tours from Aswan to Luxor), Horus Holiday (a 4-night cruise with guided tours from Luxor to Aswan), Amun Adventure (a 7-night cruise with guided tours from Luxor to Aswan and back), 3-Night Cleopatra Cruise (cruise-only, from Aswan to Luxor without excursions), 4-Night Cleopatra Cruise (cruise-only, from Luxor to Aswan without excursions), 7-Night Cleopatra Cruise (cruise-only, from Luxor to Aswan and back without excursions), and Pharaoh Paradise (a 7-night cruise with guided tours plus a 7-night beach holiday in Hurghada). For more information, please visit our homepage.

Yes, you can book directly online without needing to contact anyone for a payment link or confirmation. Our fully automated booking system allows you to select your preferred cruise, fill in the required details, and complete your payment instantly and securely—all in one seamless process. We offer multiple payment options, including Visa, MasterCard, Sofort, iDEAL for EUR payments, and many more for other currencies. Once your booking is complete, you will receive an instant confirmation via email, ensuring a smooth and hassle-free experience from start to finish.

Full payment is required at the time of booking. This helps us guarantee your cabin and take care of all the arrangements in advance to make your experience smooth and stress-free.

That said, our flexible cancellation policy gives you peace of mind:

  • 30 Days or More Before Arrival: 85% refund (15% cancellation fee).

  • 29 to 15 Days Before Arrival: 75% refund (25% cancellation fee).

  • 14 to 3 Days Before Arrival: 50% refund (50% cancellation fee).

  • Within 48 Hours Before Arrival or No-Show: 0% refund (100% cancellation fee).

If you have special circumstances or need help, just reach out — we’re happy to find a solution where possible.

Yes, absolutely! We want our guests to feel confident when booking. If you cancel 30 days or more before arrival, you get 85% of your money back — no questions asked.

Here’s a clear breakdown of our cancellation policy:

  • 30 Days or More Before Arrival: 85% refund (15% cancellation fee).

  • 29 to 15 Days Before Arrival: 75% refund (25% cancellation fee).

  • 14 to 3 Days Before Arrival: 50% refund (50% cancellation fee).

  • Within 48 Hours Before Arrival or No-Show: 0% refund (100% cancellation fee).

If plans change, just let us know. We’re here to help and always aim to make things as smooth as possible.

Yes! We are proud to offer a truly all-inclusive drinks experience on board the cruise ship — and the best part is, it’s included for free in all cruise packages for guests who book online through our official website.

This exclusive offer covers unlimited water, soft drinks, and local alcoholic beverages throughout your entire stay. Whether you’re enjoying a meal in the restaurant, relaxing in the lounge bar, unwinding on the sundeck, or resting in your private cabin, you can order and enjoy drinks at no extra cost.

There are no hidden fees, no drink limits, and no need to sign up for an additional package — simply book any of our cruise options online, and the all-inclusive drink service is automatically included in your booking.

Guests who book their Nile River Cruise online via our website cityandseaadonis.com enjoy a complimentary pick-up and drop-off service. This includes exclusive private transportation from Luxor Airport or Luxor Central Train Station directly to our cruise ship upon arrival, with the flexibility of choosing either Luxor or Aswan airports or train stations for your departure. Designed to provide you with a hassle-free start and end to your Nile River Cruise adventure, this service ensures a smooth transition to and from our cruise. Please note that this exclusive service is available only for guests who book their stay through our official website.

While we do not provide international flights to or from Egypt, we offer full flexibility with our 24/7 pick-up service from either Luxor or Aswan. No matter when your flight arrives, we can arrange private transportation directly to the ship to ensure a smooth start to your journey. Simply contact us at online@cityandseaadonis.com, and we’ll gladly assist you in coordinating your arrival with the cruise schedule.

Absolutely! All passengers enjoy a full-board meal plan, comprising breakfast, lunch, and dinner. Indulge in a variety of cuisines throughout your journey.

Choose City and Sea Adonis for an unmatched Nile cruise experience that blends timeless luxury with modern comfort. Step aboard a floating palace, where classic elegance meets modern comfort. City and Sea Adonis is designed to offer a timeless Nile cruise experience, reminiscent of the grand riverboats from a bygone era. With its sophisticated architecture and refined interiors, our ship brings a unique charm that sets it apart from ordinary cruises. Enjoy spacious cabins with private French balconies, offering uninterrupted views of the Nile as you sail past Egypt’s most breathtaking landscapes. Our expansive sundeck, one of the largest on the river, features a swimming pool and jacuzzi, creating the perfect space to relax under the Egyptian sun. Indulge in our luxurious lounge bar with panoramic glass windows, where you can unwind with a drink while watching the ever-changing scenery of the Nile. Savor gourmet meals crafted by top chefs, blending local flavors with international cuisine. Every meal is an experience in itself, designed to complement the elegance of your journey. Guided by certified Egyptologists, our excursions bring the wonders of ancient Egypt to life with fascinating insights and exclusive access to iconic sites. Every aspect of the cruise is curated to provide a journey filled with comfort, culture, and discovery. City and Sea Adonis is more than just a cruise—it’s a floating marvel, offering an experience of luxury, history, and unparalleled beauty on the majestic Nile.

Abu Simbel is offered as an optional add-on to our full packages, not included by default. The cost is $150 per guest, and it is available to book for all full packages. Guests can either book it in advance as an add-on option or arrange it on-site upon arrival.

Yes, Wi-Fi is available throughout the ship, including all rooms and communal spaces, allowing you to stay connected with ease during your cruise.

No, we do not provide international flight tickets to or from Egypt — these must be booked separately by the guest.

However, for certain packages like our Ultimate Egypt Vacation or other Cairo + Nile Cruise combinations, we do include domestic flights inside Egypt, such as between Cairo, Luxor, and Aswan. These domestic tickets are fully arranged by us as part of the package.

Yes, we do — but only domestic flights within Egypt. For example, if you book one of our signature packages like the Ultimate Egypt Vacation (which combines Cairo + Nile Cruise), all domestic flights between cities such as Cairo, Luxor, or Aswan are included and booked by us.

We’re able to do this because we’re not just a Nile cruise ship operator — we are also a fully licensed Egyptian travel agency with a long track record in tourism, and we hold official IATA certification.

An IATA-certified tour operator meets international standards for professionalism and financial security, and is authorized to book airline tickets directly. This allows us to arrange your domestic travel efficiently and reliably — but please note, we do not handle international flights to or from Egypt.

Our Nile River Cruise provides two types of accommodations for our guests. You have the option of a Deluxe Single Cabin, perfectly suited for one person, or a Deluxe Double Cabin, designed to comfortably accommodate two individuals. The Deluxe Double Cabins offer a more costeffective option per person per night, being shared accommodations. On the other hand, our Deluxe Single Cabins, though priced higher per person, provide the luxury of complete privacy.

Yes! City and Sea Adonis is a family-friendly cruise, welcoming guests of all ages. Children aged 0 to 5 stay free of charge and can share a cabin with their parents at no extra cost. Children aged 6 to 11 pay 50% of the adult rate and can stay in their parents’ cabin, with an extra bed provided for their comfort. Children aged 12 and above are considered adults and will be charged the full adult rate for accommodation, meals, and all other services. If you have any special requests, feel free to reach out—we’re happy to assist in making your family’s stay as comfortable as possible.

Our standard check-in time for all cruises is 1:00 PM, and check-out is at 10:00 AM. That said, your comfort and convenience are our top priorities.

If your travel plans, such as flight arrival or departure times, don’t perfectly align with these hours, please don’t worry—we’re here to help. We welcome guests from all over the world and understand that flight schedules can vary greatly.

Arriving Early?
If you plan to arrive earlier in the day on the day of check-in, that’s absolutely fine. You are welcome to board the cruise ship, and our team will warmly welcome and assist you while you relax and wait for your cabin to be ready. If your cabin happens to be available before the standard check-in time, we will gladly provide it to you right away.

Late Departure?
Likewise, if your flight is scheduled for later in the evening after check-out, you’re more than welcome to stay onboard and enjoy the ship’s facilities while it’s docked, even after your cabin check-out at 10:00 AM.

We’re always happy to offer flexibility whenever possible to ensure you have a stress-free and relaxed vacation experience.

Absolutely! All guides working with us are certified Egyptologists with years of experience, licensed by the Egyptian government. They are experts in their field and fluent in their designated languages, including English, German, French, Spanish, Italian and more. At City and Sea Adonis, we are committed to providing the best experience, which is why we only work with the most knowledgeable and professional guides.

Smoking is only permitted on the sundeck. It is strictly prohibited inside cabins, lounge bars, and all other indoor areas. However, when the cruise ship is docked, guests are welcome to disembark and smoke outside if they prefer. We appreciate your cooperation in maintaining a comfortable environment for all our guests.

Unfortunately, pets are not allowed on board City and Sea Adonis. We appreciate your understanding as we strive to maintain a comfortable and safe environment for all our guests.

We take pride in being one of the quietest Nile cruise ships, thanks to our advanced engine room design and thoughtful architecture. Compared to other Nile cruises, City and Sea Adonis is built to minimize noise, making it one of our standout features. That said, like any cruise ship, there will always be some minimal background sound while sailing. However, it has never been an issue for our guests, and you can sleep comfortably in our cozy beds without any disturbance.

Yes, City and Sea Adonis has two onboard shops. One offers a variety of souvenirs, gifts, and traditional Egyptian clothing, allowing guests to take home a piece of Egypt. The other is a luxury boutique specializing in gold, jewelry, antiques, and high-value items, perfect for those looking for something unique. Both shops provide a convenient and high-quality shopping experience while cruising the Nile.

Yes, City and Sea Adonis features a dedicated spa and massage room with an onboard professional masseuse specializing in various massage techniques. It’s the perfect way to unwind and enjoy a truly relaxing experience while cruising the Nile.

Absolutely! Our buffet offers a wide variety of options to accommodate all dietary preferences, whether you’re a meat lover, vegetarian, vegan, pescatarian, or have other dietary needs. Additionally, our onboard chefs are highly hospitable and happy to accommodate special requests. If you have specific dietary requirements, simply let us know, and we will ensure you have delicious and suitable meal options throughout your cruise.

Yes, all our cabins are spacious and feature a private en-suite bathroom, ensuring comfort and privacy throughout your cruise.

You can book your cruise months or even a year or two in advance — our booking system fully supports long-term reservations to help you plan ahead with confidence.

We highly recommend booking early, as our Nile cruise often sells out quickly, especially for suites or preferred dates. Booking in advance is the best way to secure your cabin and avoid disappointment.

And don’t worry — if your plans change, our flexible cancellation policy gives you peace of mind:

  • 30 Days or More Before Arrival: 15% cancellation fee of the total price of all services (you get 85% refunded)

  • 29 to 15 Days Before Arrival: 25% cancellation fee (75% refund)

  • 14 to 3 Days Before Arrival: 50% cancellation fee (50% refund)

  • Within 48 Hours Before Arrival or No-Show: 100% cancellation fee (no refund)

We believe in transparency and guest care, so you’ll always know where you stand.

Absolutely! Whether it’s a birthday, anniversary, or a surprise for a loved one, our team is here to make it unforgettable. Simply inform our reception, and we’ll prepare an amazing celebration tailored just for you.

Yes, there is a doctor on board at all times to assist with any medical needs or emergencies. We prioritize hygiene and guest well-being, ensuring you feel safe and cared for throughout your journey.

Yes, we offer a range of laundry services on board, including dry cleaning, ironing, and regular laundry. Please note that these services are available at an additional cost.

Yes, all cabins are equipped with safes to securely store your valuables during your stay.

In all our cabins, the electrical plugs are multi-standard and modern. We provide universal power sockets that support various plug types, including A, B, C, D, E, F, G, I, and L. Additionally, there is a USB port (5V, 2000mA) available for charging devices like smartphones or tablets, ensuring convenience for all your electronic needs during the cruise.

We recommend bringing light clothing, comfortable walking shoes for excursions, sun protection (hat, sunglasses, sunscreen), and a jacket for cooler evenings. Don’t forget a swimsuit — there’s a pool onboard!

It depends on the package you book. Some include guided tours to famous temples and historical sites, while others focus only on the cruise itself. Please check your package details or contact us to confirm.

Yes, we are committed to supporting local communities. Our cruises actively contribute by partnering with local businesses, employing local staff, and sourcing fresh produce and goods from the regions we visit. Additionally, our guided excursions often include visits to local artisans and markets, helping to sustain traditional crafts and livelihoods. By cruising with us, you’re directly helping to uplift the communities along the Nile.

We are dedicated to protecting the environment and minimizing our ecological footprint. City and Sea Adonis implements eco-friendly practices, such as reducing single-use plastics, using energy-efficient systems, and managing waste responsibly. We also promote sustainable tourism by raising awareness about environmental conservation among our guests and supporting local initiatives aimed at protecting the Nile and its surroundings. By choosing to cruise with us, you’re contributing to a more sustainable future.

We’re grateful to have received wonderful feedback from guests around the world. As of July 2025, we’ve collected over 600 verified reviews on Google and Tripadvisor, with an average rating of 4.9 out of 5 stars.

Travelers often highlight our friendly staff, well-organized excursions, clean and comfortable cabins, and personal attention to detail. These reviews mean a lot to us — they reflect the care we put into every cruise and help future guests know what to expect.

If you have any questions, please feel free to email us at online@cityandseaadonis.com. We’ll be happy to assist you and respond promptly.

City and Sea Adonis is managed by City and Sea Hotel Management, a key component of the City and Sea Group. This Egyptian group specializes in offering comprehensive tourism services within Egypt. It encompasses City and Sea Travel—a Cairo based travel agency, City and Sea Hotel Management—which directly oversees the operations of City and Sea Adonis—and City and Sea Services, a Berlin-based company focusing on trade and IT services. This diverse portfolio underscores the group’s dedication to delivering exceptional tourism experiences across different facets of the industry.

Cruise prices are mostly consistent for all packages throughout the entire year, except for any cruises that fall between 25th December and 1st January, when rates are higher across all sailings. This seasonal adjustment reflects exceptionally high demand and includes special holiday enhancements. For example, our 29th December departure features a full New Year’s celebration with live entertainment, a gala dinner, festive buffets, elegant décor, and exclusive guest gifts. Many guests consider this the most magical cruise of the year — and we carefully design it to feel exactly that way.

Yes, all cabins on City and Sea Adonis feature French balconies, which are elegant floor-to-ceiling glass doors that open fully to let in fresh air and panoramic views of the Nile. Instead of a walk-out platform, a beautifully crafted ornamental railing adds safety and style, blending perfectly with the ship’s refined, palace-like design. This feature brings the river right into your room, creating a bright, open, and luxurious atmosphere.
It’s one of the most unique and praised elements of our cruise — rarely found on other Nile ships, which typically have small, sealed windows. The French balconies set us apart and reflect the timeless elegance that defines City and Sea Adonis.

Absolutely. Each cabin has a seating area right next to the French balcony, so you can relax in comfort while enjoying the breeze and river views. Guests love this feature, which brings the Nile’s beauty right into your room.

All our cabins are equipped with either king-size beds—ideal for couples—or twin beds for guests who prefer sleeping separately while sharing the same room. Once you confirm your booking, you can let us know your preferred bed type via email. Alternatively, you can simply inform the reception team upon boarding, and we will gladly accommodate your request. Your comfort is always in our hands.

Yes, absolutely. When you book multiple cabins, we automatically prioritize placing them next to each other to keep families and friends close. If you’d like to be certain, just send us an email after booking, and we’ll make sure to confirm it for you. Your comfort and connection with your group are important to us, and we’re happy to arrange it.

For many travelers — including citizens of the European Union, United Kingdom, United States, Australia, New Zealand, Japan, Norway, and Switzerland — Egypt offers a visa on arrival.

We can assist you with this process for a small service and administration fee. Our team will take care of the visa-on-arrival paperwork so everything is smooth and stress-free when you land.

However, some countries must obtain a visa before traveling to Egypt, such as:

  • Canada

  • India

  • China

  • South Africa

If you’re from one of these countries, we kindly ask that you contact the nearest Egyptian embassy or consulate in your country and complete the visa application directly. We are not able to assist with pre-arrival visa processing for these nationalities.

Please feel free to reach out if you’re unsure about your country’s visa requirements — we’re happy to guide you.

Yes — Egypt is absolutely safe for travelers, and millions of tourists visit each year without any issues. Popular destinations like Luxor, Aswan, Cairo, and the Nile cruise routes are very secure, with strong tourism police presence and welcoming local communities.

We work only with licensed guides and trusted partners, and our team is here to support you throughout your journey. From airport pickup to cruise check-in and guided excursions, we take care of everything so you can feel completely at ease.

If you have specific questions or travel concerns, just reach out — we’re happy to help you prepare for a safe and unforgettable trip.

City and Sea Travel Group was founded in 2010 and is a family-owned company with deep roots in Egyptian tourism. Our executive team has over 40 years of experience in the travel industry, specializing in Nile cruises and curated Egypt experiences.

This long-standing expertise means we know exactly how to deliver smooth, authentic, and unforgettable journeys for our guests — whether it’s your first time in Egypt or your tenth.

Yes, absolutely! We offer ready-made cruise packages that you can book instantly — perfect if you want a smooth and structured experience.

But we also go beyond the cruise. Thanks to our wide network of trusted hotel and resort partners across Egypt, we can help you plan a custom journey anywhere you like — whether it’s relaxing in Hurghada, exploring the history of Alexandria, or enjoying the beaches of Sharm El Sheikh.

If you already have a vision in mind — for example, combining a cruise with a transfer to another city, or adding extra days of sightseeing — just tell us. We’ll craft a fully customized itinerary just for you, with premium service and seamless coordination. These tailor-made extensions come at an extra cost but offer the highest level of comfort and personalization.

The best time to enjoy a Nile cruise is from September to May, when the weather is pleasant and perfect for sightseeing and outdoor excursions.

We do not operate during the summer months (June to August), as it can get extremely hot in Upper Egypt. We also use this period for seasonal maintenance, planning, and renovations to ensure the highest quality experience for our guests when the cruising season resumes.

Thank you so much — we truly appreciate your kind words! You can leave a review for City and Sea Adonis on our official Google Business listing or on Tripadvisor, where many of our future guests go to read about real experiences. Your feedback means the world to us and helps others discover the magic of cruising the Nile with us.

Absolutely not. We believe in full transparency. Our packages are clearly detailed, so you’ll know exactly what’s included and what’s not before you book — no fine print, no surprises.

We have zero hidden fees. Everything from accommodation and meals to included excursions and transfers is outlined upfront. Optional costs like tipping, personal expenses, or visa fees are mentioned clearly so you can plan with confidence.

Yes! You can reserve an entire deck or even the full ship for weddings, retreats, company events, or large families. Group discounts and custom itineraries are available on request.

For business inquiries and collaborations related to our Nile River Cruises , please contact us at online@cityandseaadonis.com.
We eagerly anticipate discussing potential opportunities with you.